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  • Jonathan Harman

    President, EMEA

    Jonathan joined Carlson Marketing in November 2006 and is responsible for the agency’s operations across its offices in Europe, the Middle East and Africa. He brings a rich history of industry awards for marketing effectiveness and creativity to Carlson Marketing.

    Prior to Carlson Marketing, Jonathan was CEO of WPP’s RMG Connect and has led successful launches for the likes of T-Mobile, ING Direct, PlayStation2, Credit Suisse and the Sector Skills Development Agency.

    Ironically for a man who likes to hit targets and get results, he’s a Reading F.C. season ticket holder.

    His other agency experience includes a successful three-year stint as Managing Director at Claydon Heeley. After six years with the agency, Jonathan left in 2004 – the year they scooped Campaign’s Agency of the Year award.

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    Jonathan Harman
    President, EMEA

  • Mark Sage

    Head of Loyalty

    When it comes to customer retention – specifically loyalty marketing – Mark’s your man. With his background in software systems design, he’s able to bring together the strategy and theory around customer retention marketing with the actual technical delivery.

    Mark looks after the kind of stuff that would give most of us a nervous breakdown, or at the very least a nasty headache.

    Having been with us for over eight years, Mark’s gained extensive experience of consumer orientated marketing programmes, having implemented and consulted on loyalty solutions for clients like LTSB, Barclaycard, RBSG, MBNA, First Data, Coke and Virgin Mobile and delivered marketing communication programmes for clients such as Kimberly Clarke and Toys R Us.

    You can read his blog at www.marksage.net.

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    Mark Sage
    Head of Loyalty

  • Jenny Peacock

    Business Director, Putney

    Joining Carlson Marketing in June 2010, Jenny is heading up the client services department in Putney, responsible for client satisfaction and business growth.

    Her career has spanned over 20 years, working across other global groups such as McCann Erickson Asia Pacific, and Grey Worldwide EMEA with integrated experience across a wide range of travel, tourism and FMCG accounts.  She recently ran the award-winning Virgin Holidays account for Elvis in the UK working convergently with MCBD.

    Jenny is a published children’s book illustrator and a frustrated creative, so to prove she can be a grown-up suit she is also a member of Mensa, and has the same IQ as Sharon Stone.

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    Jenny Peacock
    Business Director, Putney

  • Julie Scarth

    Business Director, Northampton

    Based in our Northampton office, Julie is accountable for the strategic direction of Carlson Marketing’s loyalty products, Client Services, the Service Centre and the Project Office.

    During her time with us, she has successfully delivered major loyalty projects for the finance, retail and airline industries.

    Julie used to travel the world with the England football team, ensuring all pre- and post-match PR was in place. Rather than cheering on the lads, she sat on the coach watching TV until the games were over. Shocking.

    Prior to Carlson Marketing, Julie worked for Nationwide Building Society. She started out in product management before moving into the role of Senior Brand/Sponsorship Manager for all football sponsorship contracts, both international and domestic.

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    Julie Scarth
    Business Director, Northampton

  • Paul Aranjo

    Vice President, EMEA Managing Director, ME

    Paul Aranjo has been providing leadership and driving strategic direction for Carlson Marketing Middle East since March 2009.

    Prior to this he spent eight years at Fortune Promoseven Dubai, where he was responsible for spearheading growth in CRM, loyalty and relationship marketing for MRM, a business he led since its inception in the region.
     
    Earlier, as Client Services Director at WPP agency, RMG Connect, in Mumbai, India, he managed clients like Glaxo Wellcome and Standard Chartered Bank, and worked on the award-winning Johnnie Walker Club programme.
     
    His colleagues call him Father Paul, on account of his formative years being spent in a Catholic seminary.

    Paul’s other client experience includes BMW, Coke, DSP Merrill Lynch, HSBC, Jumeirah, Morocco Tourism, Nestle, Pfizer and Unilever.

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    Paul Aranjo
    Vice President, EMEA Managing Director, ME

  • John Hiney

    Managing Director, UK

    Turning his back on a short-lived career as a pirate at Thorpe Park, John traded in the cutlass and eyepatch for a smart suit and Blackberry® and set out to seek his fortune in marketing.

    Now, as Cap’n of the good ship Carlson he looks after the day-to-day management of our UK offices and delivery for clients, bringing together the various elements of our unique offering.

    Prior to Carlson, John had successful stints as Managing Director of HTW, Business Director at Rapier and Managing Director of Marketing Programmes at Modem Media. He’s managed high profile accounts such as Xerox, Microsoft and the AA, as well as launching the M&S Money brand.

    In recognition of his swashbuckling talents, he was recently elected Vice Chairman of the DMA Agencies Council.

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    John Hiney
    Managing Director, UK

  • Maaike Kitsantas

    Deputy Managing Director, UK

    Maaike joined Carlson Marketing in 2002. As Deputy Managing Director, her areas of responsibility include looking after HR, Engagement & Events – as well as ensuring continuous process improvements and rock-solid execution within the business.

    Prior to this, Maaike headed up our Amsterdam office in her native Netherlands, where she managed the KLM/Air France account. In 2005, she moved to our London HQ, where she looked after Client Services across Amsterdam, Brussels and Northampton.

    And before that, she spent eight years at British Airways, working in the UK and Scandinavia.

    Maaike didn’t supply us with any quirky facts about herself, so regrettably we must conclude this biography with some tired national shtereotyping and a comedy Dutch akshent. For shure no?

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    Maaike Kitsantas
    Deputy Managing Director, UK

  • Katie Pattison

    Finance Director

    Katie joined Carlson Marketing in November 2008 as Finance Director for the EMEA region. Often to be found knee-deep in spreadsheets, Katie’s responsibilities include providing strategic input and financial reporting, as well as managing the day-to-day functions of the finance team.

    Katie has impressed us all with her head for figures and impressive collection of shoes.

    Katie joined us from Fitch, where she worked as Finance Director, gaining valuable experience in experiential marketing with heavyweight clients like Microsoft and Visa.

    Prior to this she spent 10 years with Compass Group PLC in various roles, where she financially managed blue chip clients including Virgin and GSK.

     

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    Katie Pattison
    Finance Director

  • Piggy Lines

    Executive Creative Director

    Piggy is one of the few Creative Directors in London delivering true integration.

    If you’ve got a silly name, you’d better be good.

    With over 15 years’ experience, he’s worked in some of the very best agencies, scooping up more than 25 awards and generally bringing home the bacon. He’s deeply passionate about creativity and is actively involved with the DMA, D&AD and the Graham Robertson Trust.

    Before Carlson Marketing, Piggy was Creative Director at DLKW, where he was the integrated creative lead across several accounts including Merlin, BAA, Homeform and HBOS brands. Most significantly, he led the drive to integration, allowing DLKW and Dialogue to merge into one cohesive offering. As CD at MRM he led the MRM Partners team on Microsoft as well as M-Real and General Motors across Europe.

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    Piggy Lines
    Executive Creative Director

  • Jed Murphy

    Interactive Director

    Jed joined us in 1993, and is responsible for the strategic development and implementation of digital strategy and solutions.

    He started his career developing event and experiential marketing solutions for MBNA and Apple, before moving into promotional marketing for clients like Beefeater Restaurant and BA. This was followed by direct marketing activity for clients including COI and Britannia Building Society.

    The geek shall inherit the Earth.

    In 1999, he set up a small digital unit within Carlson Marketing, which expanded rapidly over the next five years, and has now blossomed into one of the UK’s top digital marketing agencies.

    You can read his blog at http://jedmurphy.blogspot.com/



    Email Jed Murphy

    Jed Murphy
    Interactive Director

  • Guy Culshaw

    Head of Strategy & Planning

    Guy joined in November 2007. With more than 16 years’ agency experience, he oversees all planning and research input across our client base, crafting business solutions based on research and data insight and ensuring the effectiveness of all our creative recommendations.
     
    Since joining, he’s worked on major projects for clients including Arla Foods, British Airways, COI, Coke, Hyundai, Nestlé, the RBS Group & Transport for London.
     
    Prior to Carlson Marketing, Guy was at EHS Brann, where he led the strategy team for Tesco Clubcard, won a Marketing Society Award, two IDM Business Performance Awards and a Marketing Week Effectiveness Award.

    We did ask Guy for a couple of interesting facts about himself to include but… well, he is a planner.

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    Guy Culshaw
    Head of Strategy & Planning

  • Tina Christison

    Head of Decision Science

    Tina first joined Carlson Marketing in 1992 and worked with us for four years, heading up our data department.  She left in 1996 to join TBWA/GGT and grew their data planning team to be the largest and most admired in London, winning IDM Business Effectiveness awards for clients including Vauxhall along the way. She recently re-joined Carlson Marketing from OgilvyOne New York, where she headed up the Marketing Analytics team.
     
    As well as reaching some dizzy heights in the world of data, Tina has conquered the four highest peaks in the UK in 48 hours. Twice. She also has a Certificate in Plastering.

    Tina has spent her whole career in database marketing, working with a broad breadth of clients in many different sectors. She’s passionate about helping clients make the most of their data to develop customer insight and measure marketing effectiveness.

    Email Tina Christison

    Tina Christison
    Head of Decision Science

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